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Census scams

Alert message sent 16/03/2021 08:02:00

Information sent on behalf of Neighbourhood Watch

Oxfordshire Trading Standards have information about Census scams.
The Office for National Statistics will shortly be carrying out the Census 2021 across England and Wales. Census Day is Sunday 21st March. After this day, census officers will be:
knocking on doors following up non-responders  
helping the public with queries  
From 22nd March 2021 field census officers will be working across England and Wales. Some census staff will be carrying out home visits. 
All officers will be carrying official identification cards.
The card will have a photograph and the officer’s name.
The officers will work through the day to make contact with residents but will not call before 09:00 or after 20:00. 
Census officers will never ask for any money or bank details at any point during the conversation with respondents. 
All Census officers will work in a socially distanced way; they will all be wearing PPE and they will not enter anyone’s home. 
The Office for National Statistics has several important studies and surveys continuing alongside the census. It is, therefore, possible that an address will be visited by staff working on other surveys too.  
Any member of the public concerned that the person on their doorstep is not a census officer can call the number on the critical workers letter that the officer can show them. 
REPORT: Action Fraud: If you have spotted a scam or have been scammed, defrauded or experienced cyber-crime. You can visit the website ( or call Action Fraud on 0300 123 20 40.
ADVICE: Citizens Advice Consumer Service: You can visit the website ( or call Citizens Advice Consumer Service on 0808 223 1133 or 0808 223 1144 for a Welsh-speaking advisor.

Message sent by
Maggie Lewis (NWN, Multi Scheme Administrator, Thames Valley, Oxford LPA)

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