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Track and Trace Scams

Alert message sent 07/06/2020 10:01:00

Information sent on behalf of Neighbourhood Watch

Track and Trace scams 

There has been an alarming amount of Covid-related scams and I would encourage you all to be vigilant and to alert members, family and friends.. I would advise  you to report suspicious emails to , if you have been scammed to report to Action Fraud at or calling 0300 123 2020 Monday - Friday 8am to 8pm; closed weekends Scam calls can also be reported to BT  -

There has been an increase in scam calls particularly in relation to NHS Track and Trace where people are being asked to pay for a home testing kit.

The NHS track and Trace Service will never ask you to pay for a test, ask for bank details, passwords or pin numbers. Never share personal details if you are not sure who you are talking to.

AN NHS SCAM which seeks to exploit the Test and Trace scheme has spread across the UK,

NHS scams have been on the rise during the lockdown crisis, and the new fraud is just the latest in a long line of schemes to target unsuspecting people. The NHS Test and Trace service seeks to identify those who have developed symptoms of COVID-19, providing them with a test, and reaching out to anyone who may have been in contact with them. The service then aims to notify relevant people that they must self-isolate at home to stop the spread of the virus.

However, it appears cybercriminals have been seeking to exploit the system to garner the personal details of people across the country.

One text read: “Someone who came in contact with you tested positive or has shown symptoms for COVID-19 & recommends you self-isolate/get tested. More information at"

The scam appears to operate on the basis of phishing - which has arisen frequently during lockdown measures.

These scam messages prompt a person to click a link, before potentially asking them for personal information, or even downloading dangerous viruses to infiltrate their device.

There have also been several reports of phone calls from criminals pretending to be from the official Test and Trace service. 

The Department of Health was even forced to speak out over claims of the scam.
Dr Jenny Harries, the Deputy Chief Medical Officer for England, said the government was aware of the scam spreading across the country.
Message sent by
Maggie Lewis (NWN, Multi Scheme Administrator, Thames Valley, Oxford LPA)

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